Frequently Asked Questions – Wig Love
1. How to choose a wig online?
Choosing the right wig online may seem difficult, but just follow a few steps.
We have prepared a complete 4-step guide that will help you find the cut, color, size, and construction best suited for you 👉
How to buy a wig online
2. Are the wigs ready to wear?
Yes! The synthetic wigs come already styled and ready to wear. Sometimes they may take the box hair shape, but just spray some water or let them breathe on the stand to regain the perfect shape.
The wigs in human hair, instead, will require a styling after removing them from the package, as they take the shape of how they were stored.
3. What is the difference between synthetic fiber and heat-resistant fiber?
The traditional synthetic fibers keep their original shape and should not be heated.
The heat-resistant fibers, on the other hand, can be styled with a flat iron or hairdryer at low temperature (up to 130°C).
For more details, here is an article dedicated to this 👉
Heat-resistant synthetic wigs: tutorial and tips
4. How can I choose the right color?
We know how hard it is to choose the color just from a photo!
On our blog you will find several articles dedicated to wig colors, with photos and detailed explanations 👉
Discover articles about wig color
5. Are Wig Love wigs medical devices?
Some wigs on our site are medical devices recognized in Italy, and can therefore benefit from tax benefits.
You can find all the information here 👉
Reimburseable CE medical devices and benefits
6. Can I return or exchange a wig?
Yes, returns are possible within 14 days from delivery, provided the wig is not worn, not combed and with original label and packaging.
You can read our complete policy here 👉
Refund policies
7. How long will it take to receive my order?
Wigs ready for delivery are shipped within 24–48 working hours.
You will always find the wording “ready for delivery” in the product title.
You can see all available models here 👉
Wigs ready for delivery
8. How do you wash a wig?
Washing differs depending on the fiber: synthetic or human hair.
On our blog you will find dedicated articles with all the steps and recommended products 👉
How to wash a synthetic or human hair wig
9. Do you offer personalized consultations?
Yes! We can help you find the wig that best suits your needs and style.
You can request a free online consultation directly from here 👉
Contacts and Consultation
10. Where is Wig Love located?
Our headquarters are in Padova and we ship throughout Italy and Europe.
We operate exclusively online, but we offer a fast and personalized customer service for every order.